Bigfoot Crane Company

Your Warehouse & Parts Assistant Career Starts Here

Bigfoot is a small non-union, incredibly diverse company. We provide rentals, sales and service for numerous products such as: Self-Erecting Tower Cranes, Traditional Tower Cranes, Construction Hoists and Roof Top Derrick Cranes. We offer our employees the opportunity to expand their skillset and training in many different areas. Many of our employees achieve formal certifications including Electrician, Millwright and Elevating Device Mechanic. Being a small diverse company, we also require diverse employees who are interested in working in various aspects of our service business. We provide competitive wages and comprehensive benefits in a strong team environment with a culture high in honesty and integrity.

We are looking for candidates to assist the parts department with all aspects of physical inventory management, including but not limited to purchasing, shipping and receiving, sourcing, returns, and overall warehouse upkeep and organization. The incumbent must be service focused and driven to meet or exceed the expectations of all customers, both internally and externally. The candidate must possess strong communication skills and have a solid understanding of parts acquisition, inventory management, and counter sales. The ability to contribute to department growth and generate sales is a key requirement of this position.

Parts and Inventory:

Source parts in a timely manner for customers, inside sales, the service department, and field technicians
Provide ongoing communication and follow-up on part requests, including accurate ETAs and status updates
Manage relationships with multiple vendors, maintaining knowledge of pricing, availability, quality, and lead times
Build and maintain strong supplier relationships to ensure reliable service, priority support, and timely delivery
Collaborate with field technicians to review repair requirements and confirm accurate timelines, parts needs, and job readiness
Create new item cards and maintain existing ones with accurate details, including vendor part numbers, descriptions, item references, units of measure, and costing
Ensure item cards are kept up to date with accurate minimum and maximum levels for both new and existing items, including seasonal adjustments and demand trends
Prepare and process purchase quotes and purchase orders, ensuring accuracy and alignment with requirements
Maintain a clean, organized, and clearly labeled parts cage in accordance with the master inventory plan, with all items properly stored and faced
Receive, inspect, and verify incoming parts against packing slips and purchase orders, and enter all transactions accurately into the inventory system (Microsoft Dynamics 365 Business Central)
Monitor backorders and open purchase orders, and proactively follow up to ensure timely fulfillment
Process returns, core returns, and warranty claims with vendors, including required documentation and follow-up
Perform regular cycle counts and support annual physical inventory counts, investigating and resolving discrepancies
Maintain accurate documentation and complete all required paperwork related to parts and inventory management
Ensure compliance with all company policies, procedures, and safety requirements
Support field technicians with tools, consumables, and job-specific materials to ensure readiness and efficiency on site
Travel between Abbotsford and Agassiz location from time to time to deliver parts, re-stock items, etc. Use of company vehicle provided

Sales:

Assist customers with parts requests by preparing accurate quotations and following up to close sales
Grow parts counter sales through proactive communication with new and existing customers
Identify opportunities to promote products and services to customers over the phone and during interactions
Prepare parts and service quotations based on customer equipment needs, and actively follow up to secure the sale

Warehouse and Shop:

Manage best practices regarding paperwork, cost control, and cross border compliance
Operate forklifts and material handling equipment as required for shipping, receiving, and staging duties
Manage and oversee preparation of inbound and outbound staging area for technicians
Maintain shop and warehouse organization for professionalism, maximum efficiency, and safety
Support overall building upkeep, including maintaining warehouse cleanliness and organization, and assisting with the general tidiness of locker rooms and bathroom areas in the shop
Conduct shop inspections.
Ensure the shop is properly secured and locked at the end of each day
Actively participate in continuous improvement initiatives, identifying and implementing opportunities to improve warehouse and shop operations

Safety:

Retain forklift ticket to operate a forklift within the shop and warehouse
Follow all company safety procedures, including proper PPE use and safe handling, lifting, and storage of materials
Keep work areas clean and hazard-free, and report any unsafe conditions, incidents, or near misses promptly

Coverage:

Provide backup coverage for the Sales & Warehouse Assistant and Senior Parts Coordinator during breaks, vacations, and other absences
Assist with general warehouse and operational support as needed to ensure continuity of work

Other ad hoc duties as assigned

Valid BC Class 5 drivers license with clean drivers abstract
Strong organizational and analytical skills, good judgement, and the ability to manage a variety of activities.
Keen understanding of tools, parts, electrical and mechanical system components including technical drawings
Excellent interpersonal skills with the ability to form strong relationships with coworkers, clients and suppliers.
Independent problem solver capable of making decisions in real-time to maintain efficient flow of work. Identifies problems and provides solutions to remedy them.
Experience working with Preventative Maintenance programs.
Experience with tag-out programs for faulty tools and equipment.
Efficient use of computers and programs like MS Office, CRMs, equipment management software.

If your qualifications match up to our needs for a Warehouse & Parts Assistant, please apply with your resume and cover letter by clicking the Apply Now button or by emailing them to and we’ll be talking soon.

WE VALUE OUR EMPLOYEES, AND OUR PAY RATES SHOW IT

At Bigfoot, we believe great work deserves great pay. We’ve made sure not only that the rates we pay are highly competitive, but that you are on an overall higher-paying career path.

Here’s what that path might look like.

Once you reach Red Seal status, you become eligible for additional income based on various added responsibilities such as supervision, mentorship, and work performed outside the region or country.

At Bigfoot the path never ends.

WE’VE GOT YOU COVERED WITH THE BIGFOOT CRANE COMPANY GROUP BENEFIT PLAN

Your peace of mind is important to us, which is why Bigfoot team members and their immediate family (spouse/significant other & children) are eligible for full benefits after three months of continuous employment. These benefits are outlined in detail in our Bigfoot Employee Package, which includes what is covered, how much is covered, and specific eligibility.

Employees pay premiums for Short Term Disability (STD), Long Term Disability (LTD), and Life Insurance. This means you won’t be taxed if you ever have to draw on one of them. Employee premiums are prorated and deducted on a bi-weekly payroll deduction. Bigfoot pays all remaining premiums.

Our plan includes the following components:

Extended Health Care (EHC)
Dental Care (DC)
Vision Care (VC)
Short Term Disability (STD)
Long Term Disability (LTD)
Life Insurance
Accidental Death & Dismemberment (AD&D)
Employee Assistance Program (EAP)

THE RIGHT TOOLS FOR THE JOB

To provide “Legendary Service”, you need to have tools and equipment that measure up. At Bigfoot, no one starts a job they are not fully prepared to handle.

Along with providing industry-leading wages, benefits and training, we also support our employees with the best tools, vehicles, parts, supplies, factory training and administrative assistance available.

We take pride in our brand, our equipment, and our team. Whether you are working in the shop or performing in-field installs, service, or repairs, you will never head out unprepared or without support.

At Bigfoot, we work with the best and equip them with the highest standard of tools, equipment, and support in the industry.

ARE YOU A LIFE-LONG LEARNER?

At Bigfoot, we are “life-learners”. That means being professionally certified and keeping those certifications current is not only required; it’s valued as an important part of our culture.

We encourage consistent growth and professional development as you maintain and upgrade your certifications, but we don’t make you do it alone. Where applicable Bigfoot will not only pay for the program tuition required to increase your credentials, we’ll also pay you for the time it takes to complete those programs.

And just to sweeten the pot, we also cover required professional membership dues that are directly related to your position. Long story short, having highly certified employees is a key part of Being Legendary and a great financial benefit to our team.

RETIREMENT IS A HARD EARNED VICTORY. LET BIGFOOT BE A PART OF YOUR SUCCESS WITH OUR RRSP CONTRIBUTION PROGRAM.

At Bigfoot, employees are eligible to participate in our Group RRSP Program following six months of continuous employment. Once you have reached this milestone, you will receive a detailed booklet and an investor strategy worksheet to help determine where to invest your contributions.

How it works:

The employer and employees contribute to the plan on a regular bi-weekly process.
All contributions are tax deductible and any investment earnings grow tax-deferred
Contribution requirements are based on years of service
Employees can make additional voluntary contributions
Employees choose how contributions are invested

Bitcoin Employee Savings

Bigfoot Crane Company offers employees an opt-in Bitcoin Savings Plan. A simple way to set aside a portion of your pay in the world’s most trusted digital asset.

This plan is designed to be simple, secure, and fully voluntary, with the added support of educational resources to help you understand Bitcoin, how it works, and how to manage it responsibly.

Bigfoot Culture

Bigfoot Crane Company is about being a value-driven organization. We strive to be a leader in the high-angle materials handling industry by providing the best in cranes,
hoists, under-hook accessories, service and solutions. With 29 years of experience.

People

At Bigfoot, we foster a culture of friendship and teamwork, selecting teammates for both competence and character, and enjoying time together both in and out of the office.

Community

At Bigfoot, we are committed to supporting our community through initiatives like Christmas hampers and by prioritizing local businesses for supplies, materials, uniforms, vehicle maintenance, and more, because our community is not just where we work, but where we build our lives.

Fun factors

At Bigfoot, we prioritize fun with regular sports pools, seasonal team events, and cookouts, ensuring a strong, enjoyable workplace for everyone.

See the world

At Bigfoot, we offer opportunities for travel beyond the Lower Mainland, including factory training in Europe and attending world-class industrial events, with the option to bring your spouse or significant other.